For many years ViaLuxury.com has been serving the needs of each and every customer who calls or logs onto our web site. Customer service is the most important aspect of our business, and we want to be there whenever and wherever you need us. If at any time you need advice, clarification or any additional information about a product we sell, a service we offer or experience any problem whatsoever with our company, we want to hear from you. Here's a list of contact information. Thanks for shopping with us!

If you haven't been able to find answers in our Concierge Center or you are experiencing trouble with our site, fill out the form below to contact our Customer Service Department.

Our customer service will do their best to respond to your email within 24 hours, and they usually reply in a much shorter time. We look forward to hearing from you.

Please note:
For your safety, please do not include credit card numbers in your emails. For faster service, please make sure to include your name, order number or account number, and the item that you are referring to.